Update Contact Information

Update your phone numbers, email, and permanent address in Account Access.

NOTE: By providing us with your cell phone number, you are giving us your permission to contact you regarding your loan(s) at the cell phone number you have provided or other wireless device using automated telephone dialing, text messaging or other artificial or pre-recorded voice messages. Normal cell phone charges may apply.

How to Update Contact Information

  1. Sign into Account Access
  2. Select the "Profile" option in the navigation bar
  3. Then select the "Edit Contact Info"
  4. Make desired changes
  5. Click "Submit"

How to Update Name Change

To update your new name, you must provide us with a copy of one of the following documents:

  • Current driver license
  • Social security card
  • Marriage certificate
  • Court order Certificate of U.S. Naturalization (form N-550 or N-570)

Send all correspondence to the following address or fax:

New Mexico Student Loans
P.O. Box 27020
Albuquerque, NM 87125-7020 or
Fax: (505) 345-7269 or (505) 341-9361

If you are having trouble accessing your information via our automated system, please contact us.