Payment Options

Online Account Payments

Automatic Payments Direct Debit Authorization – sign up to have your loan automatically withdrawn from your bank account each month by completing and returning the Direct Debit Form

Other Payment Options


  • New Mexico Student Loans
    P.O. Box 27020
    Albuquerque, NM 87125-7020
    Include your account number on your money order or check.


  • Toll Free: 1-800-279-5063
  • Local: 505-345-3371
  • TDD:TTY for Hearing Impaired: 505-761-2180

In Person:

  • New Mexico Student Loans
    7400 Tiburon NE
    Albuquerque, NM 87109
  • See Map

Customer service representative hours 8am - 5pm Monday – Friday

If you are having difficulties with making a payment through Account Access please contact us.

  1. Complete, print and sign the direct debit form located on our forms page.
  2. Send the completed form to the following address or fax.
  3. New Mexico Student Loans
  4. P.O. Box 27020
  5. Albuquerque, NM 87125-7020
  6. Fax: (505) 345-7269 or (505) 341-9361.
  7. For more information on direct debit please see our FAQ's.
  1. Sign into Account Access.
  2. Select "Make a Payment" on the Loans page.
  3. Follow the instructions on the screen.
  • Toll Free: 1-800-279-5063
    Local: (505) 345-3371
    8:00 a.m. - 5:00 p.m. M, W, F (MT)
    8:00 a.m. - 8:00 p.m. Tu, Th (MT)
  • Have your account number available.
  1. Include your account number on your money order or check.
  2. Send check or money order to the following address.
  3. Dept 2180
    New Mexico Student Loans
    P.O. Box 122180
    Dallas, TX 75312-2180

If you wish to make your payment in person or visit with a customer service representative visit our lobby area from 8:00 a.m. - 5:00 p.m. Monday - Friday. We are located at 7400 Tiburon Albuquerque, NM 87109.